SANKUANZ will process orders within 3-4 business days after you place your order. Orders placed from Friday to Sunday or on holidays will be processed on the next business day.


SANKUANZ reserves the right to refuse the order. SANKUANZ reserves the right to delay shipment in the event that the order cannot be shipped due to uncontrollable factors.


 SANKUANZ reserves the right to reduce the order quantity limit based on the availability of items.Once an order has shipped, we will send an email to the email address provided on the order with tracking information for your shipment.


For customers from Hong Kong, Macau and Taiwan, please be sure to fill out your name on your ID card when filling out the shipping information. Japanese and Korean customers must fill in your address in English. We cannot change the completed shipping information after check out.


We do not offer invoice notes.