ACCOUNT-RELATED INQUIRIES & DATA PROTECTION

At Sankunz you have control over your personal information. As a customer, you may access your account at any time by logging into your account online. If you have an account, you may access it at any time on the Login page. If you have placed an order as a guest, you may create an account with the email you used for a previous purchase and access your account at any time on the Login page. You may also download your personal information. We will provide it to you in a structured, commonly used and machine-readable format. You can also request that your account be deleted by following the instructions in the 'Contact Us' section below. At this point, your account will be deleted as soon as any outstanding issue, such as your right to return merchandise according to our return policy, is resolved.

 

 

CONTACT US

If you have any questions during your purchase or are unsatisfied with your shopping experience, please contact us. We will get back to you as soon as we can.

Email us:

careers:contact@sankuanz.com

sales:sales@sankuanz.com

press:press@sankuanz.com

customerservice:customerservice@sankuanz.com

social  Official Instagram Account:@sankuanz_official

 

 

FORGOT YOUR PASSWORD

If you have forgotten or misplaced your SANKUANZ account password, simply follow this link. You will receive an e-mail with a link to reset your password. If prompted to enter your old password, please disregard. This is an indication that you have successfully reset your password and are currently logged into your account.

 

 

CREATING AN ACCOUNT

Creating an account will allow you to:

  • Keep track of current orders and view previous purchases
  • Modify your order even after you’ve placed it
  • Place orders with greater ease; all of your billing and shipping information is kept on file
  • Sign up for the SANKUANZ newsletter in order to stay abreast of new arrivals, upcoming sales and other updates

 

 

 

GUEST ORDERS

To modify any order(s) placed as a guest you must create an SANKUANZ account using the same e-mail address used to place the guest order(s).